At Metamorphosis, accessible via www.metamorphosisway.com, we are committed to protecting the privacy and security of our website visitors and clients who engage in our nutrition counseling and wellness therapy services. This Privacy Policy outlines how we collect, use, safeguard, and share your personal information.
1. Information We Collect
We collect personal information either voluntarily provided by you or automatically through website interactions. This includes:
a) Contact Information
- Name, email address, and phone number (collected via contact forms, appointment scheduling, or email correspondence).
b) Demographic Information
- Age, gender, location, occupation, marital status, and annual income (if voluntarily provided).
c) Health Information
- Dietary habits, medical history, weight, body measurements, fitness level, and other health-related details provided during consultations or intake forms.
d) Website Usage Data
- IP address, browser type, website activity, and cookies collected for analytics purposes.
2. How We Use Your Information
a) Service Delivery
- Scheduling appointments, managing client accounts, delivering personalized nutrition plans, and conducting wellness therapy sessions.
b) Communication
- Sending appointment reminders, service updates, and essential notifications via email or text (with your consent).
c) Service Enhancement
- Analyzing website usage data and client feedback to improve user experience and refine our services.
d) Marketing (With Consent)
- Sending newsletters, promotional offers, and wellness-related updates (only if you explicitly opt-in).
3. Sharing of Information
a) Third-Party Service Providers
- We may share information with trusted service providers (e.g., appointment scheduling software, payment processors, and email marketing platforms) under strict confidentiality agreements.
b) Legal Compliance
- We may disclose your information if required by law, court order, or to protect our legal rights.
4. Data Security
a) Confidentiality Measures
- We implement secure storage practices and access controls to safeguard your personal data from unauthorized access.
b) Encryption
- Sensitive health information is encrypted during transmission and storage to ensure maximum security.
5. Your Privacy Controls
a) Access & Correction
- You have the right to request access to your personal data and correct inaccuracies.
b) Opt-Out
- You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.
6. Cookies & Tracking Technologies
a) Cookies
- Our website uses cookies to enhance your browsing experience and collect anonymous analytics data.
b) Google Analytics
- We use Google Analytics to track website traffic and improve our services.
7. Children’s Privacy
- Our services are intended for adults 18 years and older.
8. Changes to This Policy
- We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related concerns, please contact us at info@metamorphosisway.com